TYAN Standard Warranty Service Procedures
Customer raises RMA service request to TYAN Service Center and complete RMA form
- Contact TYAN Service Center
- Download the RMA form
- Complete the RMA form
TYAN Service Center issues a RMA number to customer
- Customer ships the defective Product to TYAN
- Shipping Instructions
Product warranty status verification and provision of RMA service
- Product warranty status verification
- Provision of RMA services
TYAN returns Product to customer
Thank you for purchasing the products of MiTAC International Corporation ("TYAN"). The following terms and conditions set forth TYAN's RMA Service Procedures which only apply to TYAN products covered by TYAN's warranty service and policy set forth in General Warranty ("Products"). You may find out more information regarding General Warranty of TYAN products within this website.
The customers, consumer purchasers or end users who purchase TYAN products or Products from TYAN authorized distributors or from retailers or resellers are advised to first contact their distributors or vendors whom they purchased the products from. The customer, consumer purchaser or end user shall only contact TAYN Service Center for RMA Service for its Products if the customer/consumer purchaser/end user is unable to receive RMA service from its vendor/distributor. In such case, TYAN Service Center will verify and determine in its sole discretion if the Product is covered by TYAN's warranty service and policy set forth in General Warranty.